Our gas 20 year old furnace failed during spring so it was time replace it. We decided to change over to heat pump since BC had some rebate offerings. We gathered some quotes from several vendors. Ultimately, we chose Jetson for the following reasons:
- They were quick to respond and addressed all of my questions promptly.
- Out of the 5 vendors we contacted, they offered the best quote. Saved a few thousands.
- They were knowledgeable about the available rebate programs and will help with the process if needed.
- They took the time to thoroughly explain the entire process, so we knew exactly what to expect.
- Mobile app to monitor/manage climate offering
On installation day, they arrived fully prepared. Every team member was professional and polite. They assessed our home and provided options on where to place the outdoor unit. Our mechanical room was in a tight space and required to move the water tank temporarily to install the air handler. They handled it without issues. The quality of their work, both inside and outside was top notch. The team also stuck to the timeline, which was a big plus and made the entire 1.5 day process stress-free.
What really stood out to me was their attention to detail. Not only did they clean up meticulously after the job, but they also took the time to answer all of our questions and address any concerns we had. It was clear that they genuinely care about their customers and delivering top-quality work.
The heat pump has been running great so far. Can't wait till summer to use the A/C.
I highly recommend Jetson to anyone looking to install a heat pump.
Thank you Jetson Team!
Read more