Kind Crew.
Cool Tech.
Happy Homes.
Rated 5.0/5 by 631 electrified homes
Five-Star Service in Marlborough, MA
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Professional Team with Beautiful Workmanship
Every single technician that arrived were very nice and professional, ran by Rob and Tony. Workmanship was a beauty, and the explanations of the system were not only very helpful, but I found very educational.
Read moreGreat Team for Complicated Install
Guys were great. I know it was complicated install! Helpful, knowledgeable, polite, and clean.
Read moreSuper Team Troubleshot Problems, Very Happy with Updates
The guys were super! They were able to troubleshoot through all the problems our system gave them and left us very happy with all the updates to our new system.
Read moreFive-Star Rating, No Written Comment
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Five-Star Review with No Comments
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Friendly Team and Fast, Professional Install
Friendly, professional, fast install.
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Friendly, Knowledgeable Thermostat Installation by Serge
Serge came out to install the new Smart Thermostat system for my Jetson heat pumps. He was friendly and really knowledgeable, walked me through everything, and even changed out my filters for me. Thank you Serge for the help and thank you Jetson.
Read moreCold House Warming Up, Great Job
Cold house is getting warm. Great job.
Read moreFive-Star Rating from Marlborough Customer
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All-Day Effort in the Cold Pays Off
Jimmy and Eric went all day in the cold to get things up and going. Thank you!
Read moreEasy Process and Best Prices in Mass
Finally a heat pump company in Mass who is not trying to pocket the Mass Save rebate and pass on no savings. Jetson made it very easy and they handily beat everyone else's prices.
Read moreGreat Service from Jimmy and Wally
Jimmy and Wally were great!
Read moreQuick Fix and Satisfying Installation
Small snafu during installation, but they took care of it same day. Happy with the install so far!
Read moreWhole-Home Heat Pump Exceeded Expectations
I intentionally waited about a month before writing this review so I could evaluate not just the sales and installation process, but also the real-world performance of our whole-home ducted heat pump system. From the initial consultation to post-installation support, the entire process was smooth, transparent, and extremely well managed, and after living with it through real winter weather, I can confidently say this has been an outstanding experience from start to finish. The heat pump performance has exceeded our expectations with more even, quieter heating and noticeably better energy efficiency, and Jetson supported the project before, during, and after installation and stood behind their work every step of the way.
Read moreSeamless One‑Day Heat Pump Installation
Ryan and Pedro did an outstanding job with our Jetson heat pump installation. They were incredibly nice, professional, and easy to work with, everything was handled seamlessly from start to finish, and they completed the entire installation in just one day, making the whole process stress-free. Highly recommend Ryan, Pedro, and their team for anyone considering a heat pump installation!
Read moreExcellent Service from Ryan, Pedro, and Chris
Ryan, Pedro, and Chris did an excellent job! Great service and polite. Thank you very much!!!
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Quick, Flawless Install and Great Crew
The installation was very quick and easy, lasting from 8 AM to 1 PM. The crew was very nice and patient with my questions and requests; the install was flawless and my home was as clean or more clean than when they started.
Read moreExcellent Installation and Highly Experienced Team
The installation was excellent; the team, especially Jimmy, is highly experienced. I would highly recommend—thank you very much.
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Great Job Taking Care of Installation
Jimmy did a great job and took care of my installation.
Read moreGreat Service: Issues Resolved and Explained
Great service from Serge. We had a few issues we needed addressed in regards to our new system; he came and spent the time to correct the issues as well as explain the problem as well the functionality of our new system. Very pleased with his customer service—courteous and knowledgeable.
Read moreSeamless Experience from Start to Finish
Seamless from start to finish. Would recommend.
Read moreFlawless Install and Informative Team
Flawless install. The installers were informative on everything; would recommend and definitely would use again.
Read moreFriendly Team, Fast Heat Pump Install
Team was friendly, efficient, and neat. Installed heat pump fast and kept me informed along the way. Highly recommend.
Read morePrompt Installation, Job Done as Promised
Install was great. The Jetson team was out promptly as stated between 8:30 and 9am and stayed until the job was done. Would recommend if you’re in the market for a heat pump!
Read moreOn-Time Install and Dedicated Technicians
Installation was performed on the day promised. Even though there were some installation problems, the technicians hung in there till both systems were up and running. I was especially impressed with Jetson's lead technician "Shawn".
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Highly Professional Service, Strong Recommendation
They’re very good and very professional. I highly recommend them for sure.
Read moreQuick, Clean, and Wonderful Service
Great service and wonderful work. Quick and cleaned up well after!
Read moreGood Heat Pump Install and Clear Explanations
The guys did a good job installing a heat pump and explaining my questions.
Read moreFast Replacement and Same-Day Heat
I had a heart pump installed to replace an old gas furnace and central system. The Jetson team showed up and introduced themselves, Sean, Tony, Serg, Mike and Brett, and had the old system out inside of an hour. Replacement was finished and heat worked later that day—very polite and efficient, top quality experience.
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