Reviews

“Serge came out to install the new Smart Thermostat system for my Jetson heat pumps. He was friendly and really knowledgeable, walked me through everything, and even changed…”

“Serge came out to install the new Smart Thermostat system for my Jetson heat pumps. He was friendly and really knowledgeable, walked me through everything, and even changed out my filters for me. Thank you Serge for the help and thank you Jetson.”

“Finally a heat pump company in Mass who is not trying to pocket the Mass Save rebate and pass on no savings. Jetson made it very easy and…”

“Finally a heat pump company in Mass who is not trying to pocket the Mass Save rebate and pass on no savings. Jetson made it very easy and they handily beat everyone else's prices.”

“I intentionally waited about a month before writing this review so I could evaluate not just the sales and installation process, but also the real-world performance of our…”

“I intentionally waited about a month before writing this review so I could evaluate not just the sales and installation process, but also the real-world performance of our whole-home ducted heat pump system. From the initial consultation to post-installation support, the entire process was smooth, transparent, and extremely well managed, and after living with it through real winter weather, I can confidently say this has been an outstanding experience from start to finish. The heat pump performance has exceeded our expectations with more even, quieter heating and noticeably better energy efficiency, and Jetson supported the project before, during, and after installation and stood behind their work every step of the way.”

“Ryan and Pedro did an outstanding job with our Jetson heat pump installation. They were incredibly nice, professional, and easy to work with, everything was handled seamlessly from…”

“Ryan and Pedro did an outstanding job with our Jetson heat pump installation. They were incredibly nice, professional, and easy to work with, everything was handled seamlessly from start to finish, and they completed the entire installation in just one day, making the whole process stress-free. Highly recommend Ryan, Pedro, and their team for anyone considering a heat pump installation!”

“The installation was very quick and easy, lasting from 8 AM to 1 PM. The crew was very nice and patient with my questions and requests; the install…”

“The installation was very quick and easy, lasting from 8 AM to 1 PM. The crew was very nice and patient with my questions and requests; the install was flawless and my home was as clean or more clean than when they started.”

“Great service from Serge. We had a few issues we needed addressed in regards to our new system; he came and spent the time to correct the issues…”

“Great service from Serge. We had a few issues we needed addressed in regards to our new system; he came and spent the time to correct the issues as well as explain the problem as well the functionality of our new system. Very pleased with his customer service—courteous and knowledgeable.”

“Install was great. The Jetson team was out promptly as stated between 8:30 and 9am and stayed until the job was done. Would recommend if you’re in the…”

“Install was great. The Jetson team was out promptly as stated between 8:30 and 9am and stayed until the job was done. Would recommend if you’re in the market for a heat pump!”

“Installation was performed on the day promised. Even though there were some installation problems, the technicians hung in there till both systems were up and running. I was…”

“Installation was performed on the day promised. Even though there were some installation problems, the technicians hung in there till both systems were up and running. I was especially impressed with Jetson's lead technician "Shawn".”

“I had a heart pump installed to replace an old gas furnace and central system. The Jetson team showed up and introduced themselves, Sean, Tony, Serg, Mike and…”

“I had a heart pump installed to replace an old gas furnace and central system. The Jetson team showed up and introduced themselves, Sean, Tony, Serg, Mike and Brett, and had the old system out inside of an hour. Replacement was finished and heat worked later that day—very polite and efficient, top quality experience.”

“We had a whole home heat pump install and the team at Jetson were phenomenal; the process of getting started online/remotely was easy, and we were given a…”

“We had a whole home heat pump install and the team at Jetson were phenomenal; the process of getting started online/remotely was easy, and we were given a solid idea of what to expect having our oil burning furnace replaced with a high efficiently heat pump. The technicians we worked with were professional, clear communicators, and gave accurate expectations for timing and process; our install was done in the matter of an afternoon, and I appreciate that the coordinators at Jetson took care of the paperwork and permitting side of things for us. Our system has been installed for 3 months and we are overjoyed to have a futureproof, efficient, and sustainable cooling and heating source—100% recommended the fine folks at Jetson.”

“I had a great experience with Jetson Home, MA during my recent complete heat pump installation at my home replacing my old air conditioner and my natural gas…”

“I had a great experience with Jetson Home, MA during my recent complete heat pump installation at my home replacing my old air conditioner and my natural gas heating system. Upfront prices, clear explanation of the work breakdown, and walking me through the entire process; the installation crew was very professional, did a neat job, and followed through the post inspection process as well. Overall very satisfied with Jetson Home.”

“Jetson did an outstanding job with my new heat pump installation. The team went the extra mile, working with me to make sure my own thermal engineering hand…”

“Jetson did an outstanding job with my new heat pump installation. The team went the extra mile, working with me to make sure my own thermal engineering hand calculations matched their in house computerized results, and they also oversized the unit at my request. The installation was smooth, on time, and handled with true white-glove care, all completed in a single day; they left the space spotless, explained everything clearly, made sure I was fully comfortable using the system, and their quick post-installation support has been excellent as well. I highly recommend this company!”

“Such a wonderful experience having Jetson’s team installing my new AC system. The process from the beginning proved to be very efficient and extremely professional; I am thankful…”

“Such a wonderful experience having Jetson’s team installing my new AC system. The process from the beginning proved to be very efficient and extremely professional; I am thankful for your hard work.”

“James, Tony and Walter came out and did a full heat pump install replacing a 40 year old unit. They were very professional, kept me updated on the…”

“James, Tony and Walter came out and did a full heat pump install replacing a 40 year old unit. They were very professional, kept me updated on the process and walked me through any questions I had.”