Kind Crew.
Cool Tech.
Happy Homes.

I intentionally waited about a month before writing this review so I could evaluate not just the sales and installation process, but also the real-world performance of our whole-home ducted heat pump system. From the initial consultation to post-installation support, the entire process was smooth, transparent, and extremely well managed, and after living with it through real winter weather, I can confidently say this has been an outstanding experience from start to finish. The heat pump performance has exceeded our expectations with more even, quieter heating and noticeably better energy efficiency, and Jetson supported the project before, during, and after installation and stood behind their work every step of the way.

Ryan and Pedro did an outstanding job with our Jetson heat pump installation. They were incredibly nice, professional, and easy to work with, everything was handled seamlessly from start to finish, and they completed the entire installation in just one day, making the whole process stress-free. Highly recommend Ryan, Pedro, and their team for anyone considering a heat pump installation!

Ryan, Pedro, and Chris did an excellent job! Great service and polite. Thank you very much!!!

The installation was very quick and easy, lasting from 8 AM to 1 PM. The crew was very nice and patient with my questions and requests; the install was flawless and my home was as clean or more clean than when they started.

The installation was excellent; the team, especially Jimmy, is highly experienced. I would highly recommend—thank you very much.

Jimmy did a great job and took care of my installation.

Great service from Serge. We had a few issues we needed addressed in regards to our new system; he came and spent the time to correct the issues as well as explain the problem as well the functionality of our new system. Very pleased with his customer service—courteous and knowledgeable.

Seamless from start to finish. Would recommend.

Flawless install. The installers were informative on everything; would recommend and definitely would use again.

Team was friendly, efficient, and neat. Installed heat pump fast and kept me informed along the way. Highly recommend.

Install was great. The Jetson team was out promptly as stated between 8:30 and 9am and stayed until the job was done. Would recommend if you’re in the market for a heat pump!

Installation was performed on the day promised. Even though there were some installation problems, the technicians hung in there till both systems were up and running. I was especially impressed with Jetson's lead technician "Shawn".

They’re very good and very professional. I highly recommend them for sure.

Great service and wonderful work. Quick and cleaned up well after!

The guys did a good job installing a heat pump and explaining my questions.

I had a heart pump installed to replace an old gas furnace and central system. The Jetson team showed up and introduced themselves, Sean, Tony, Serg, Mike and Brett, and had the old system out inside of an hour. Replacement was finished and heat worked later that day—very polite and efficient, top quality experience.

One day installation like promise. Area clean, garbage and old furnace take out.

Very seamless experience on install day and throughout the process. Highly recommend Jetson. The heat pump is an impressive machine!

We had a whole home heat pump install and the team at Jetson were phenomenal; the process of getting started online/remotely was easy, and we were given a solid idea of what to expect having our oil burning furnace replaced with a high efficiently heat pump. The technicians we worked with were professional, clear communicators, and gave accurate expectations for timing and process; our install was done in the matter of an afternoon, and I appreciate that the coordinators at Jetson took care of the paperwork and permitting side of things for us. Our system has been installed for 3 months and we are overjoyed to have a futureproof, efficient, and sustainable cooling and heating source—100% recommended the fine folks at Jetson.

I had a great experience with Jetson Home, MA during my recent complete heat pump installation at my home replacing my old air conditioner and my natural gas heating system. Upfront prices, clear explanation of the work breakdown, and walking me through the entire process; the installation crew was very professional, did a neat job, and followed through the post inspection process as well. Overall very satisfied with Jetson Home.

Jetson did an outstanding job with my new heat pump installation. The team went the extra mile, working with me to make sure my own thermal engineering hand calculations matched their in house computerized results, and they also oversized the unit at my request. The installation was smooth, on time, and handled with true white-glove care, all completed in a single day; they left the space spotless, explained everything clearly, made sure I was fully comfortable using the system, and their quick post-installation support has been excellent as well. I highly recommend this company!

Jetson did an installation of new heat pump system. The team was efficient, professional, on time, and they cleaned up very nicely. We highly recommend Jetson Home.

My experience with Jetson was top-notch. The service itself was seamless—efficient install, clear communication, and a team that really knew their stuff.

Great team. Very knowledgeable. Even the electrician was helpful and thoughtfully explained the new requirements needed for the install.

Hunter, Chris, Rich, and Tim did a great job on the installation. They were informative, open to questions, friendly, and efficient, and cleaned up the work area; the installation looks great.

I found the process could not have been any easier—from estimation to virtual reviews to rebate processing to financing and installation. Jetson has figured out how to simplify and streamline the replacement of heating systems with their heat pumps and supporting technologies. The cost was excellent; great job!

Will, Hunter, Tony, and Walter did a five star job. They showed up on time, put the pedal to the metal, and showed confidence and skill in their job. They all knew just what to do.

Absolutely an amazing crew—professional, friendly, never tired for answering my questions. Will, Hunter, Tony and Chris.

They were great! Whole process was simple, quick, and fast. Install crew was great and knowledgeable.