Best Heat Pump Installers in Metro Vancouver (2026)

How to choose a heat pump installer in Metro Vancouver

Whichever company you lean toward, a few questions tell you most of what you need to know:

• What does the labour warranty cover, and for how long? Parts warranties come from the manufacturer; labour warranties vary a lot between installers.
• Are the crews in-house or subcontracted? In-house crews usually mean more consistent quality and one point of accountability.
• Is it ENERGY STAR Cold Climate certified, or just a high SEER2 number? A high cooling rating (20+ SEER2) doesn't mean a system holds up in real cold. Ask directly whether the quoted system is ENERGY STAR Cold Climate certified, not what its SEER2 rating is.
• Who files the CleanBC and BC Hydro paperwork? The gap between an installer who files it for you and one who hands you a form is real money and several hours of your time.

Top picks

• Best overall: Jetson Home. Whole-home, all-electric ducted conversion with one in-house crew handling design, sizing, install, and rebate paperwork, no sales visit required.
• Best for strata and condos: Combined Comfort Systems. One of the few shops that handles strata approval paperwork directly.
• Best for multi-trade projects: Ashton Plumbing, Heating & Air. The deepest bench when your project spans plumbing, electrical, and heating beyond just the heat pump.

Full comparison below, including where each one beats Jetson Home.

Quick comparison

The installers

1. Jetson Home: best overall for ducted, all-electric conversions

Firm price online, before incentives · central ducted · rebates filed for you · single-day install

For most Metro Vancouver homeowners replacing a gas furnace, Jetson is the strongest all-around choice. Jetson designs and builds its own cold-climate heat pump, Jetson Air, named one of TIME's Best Inventions of 2025. You get an instant price online and a remote assessment from photos of your panel and mechanical room, so there's no sales visit. Jetson's own crews handle the install, including the electrical and panel work, usually in a single day, and file your CleanBC and BC Hydro paperwork for you.

What sets the price apart is that Jetson makes its own equipment and right-sizes instead of oversizing, sizing off data from thousands of installs rather than a rule of thumb. That avoids the oversizing that inflates quotes and causes the comfort problems people wrongly blame on heat pumps.

• What we're good at: all-electric, whole-home ducted conversions; in-house crews for the full job including electrical; rebates calculated and filed for you.
• Good to know: Jetson installs its own designed Jetson Air system rather than a third-party brand, see how Jetson Air compares to Carrier or how it stacks up against Mitsubishi if you're weighing those specifically, and sizing is based on a remote assessment from your photos rather than an in-home visit.

"I just got a new heat pump installed with Jetson and I'm very happy with the work. From the very beginning to the installation, every team member was professional." (Jetson Home customer, Google review)

Every installer on this list can put a heat pump on your wall. What none of the others can offer is one company standing behind the equipment, the sizing, the install, and the warranty end to end, so there's no manufacturer and installer pointing fingers at each other if something goes wrong. For a homeowner with existing ductwork who wants that kind of accountability without a sales visit, Jetson Air is the no-brainer choice.

Best for: homeowners with existing ductwork who want an all-electric, whole-home conversion done by one accountable in-house team. Get your instant price.

2. Combined Comfort Systems: for condos and strata

Combined Comfort is one of the few shops that handles the strata approval paperwork, which is the hard part of putting a heat pump in a Vancouver condo or townhome. They're a small, owner-led shop built around premium, hands-on installs, doing both ducted and ductless Mitsubishi cold-climate systems, worth a look at how Jetson Air compares to Mitsubishi's lineup if you're cross-shopping, and they run a full rebate concierge service, handling the CleanBC and BC Hydro paperwork end to end rather than just pointing you at the forms.

• What they're good at: strata and condo approvals; meticulous, tidy installs; an owner who personally replies to reviews within a day, including holidays; full rebate paperwork handled for you.
• Good to know: premium pricing and a small team, so lead times run longer (often two to four weeks), and volume is limited since it's a boutique operation rather than a large crew.

Best for: condo and townhome owners, especially where strata approval is needed.

3. Ashton Plumbing, Heating & Air: for larger projects beyond just a heat pump

Ashton is a broad heating, cooling, and plumbing company, so they're the pick when your project is bigger than the heat pump itself. With 35-plus years in the market and by far the largest review base of anyone on this list, they're one of the deepest benches around, with 24/7 live answering and full-service plumbing, heating, and cooling under one roof, and heat pump installation is genuinely their most-mentioned service in customer reviews.

• What they're good at: deep bench and 24/7 answering; strong on maintenance and multi-trade jobs; reviewers consistently call out knowledgeable, thorough technicians.
• Good to know: a share of reviews describe heat-pump-specific install issues, like a fan motor problem and air conditioning installed without an electrical permit, so get the system design and who's pulling the electrical permit in writing before work starts.

Best for: homeowners whose project goes beyond the heat pump, like plumbing or multiple systems.

4. Milani Plumbing, Heating & Air: for the largest, longest-established full-service brand

Milani has been a family-owned plumbing, heating, and electrical company since 1956, operating across BC and Alberta out of multiple Lower Mainland locations, as a Costco partner. They're the pick if you want a traditional gas furnace, a multi-trade job (plumbing and electrical alongside the heating), or simply a big, deeply established brand.

• What they're good at: broad multi-trade capability under one roof; traditional furnace and gas work; responsive techs who send ETA updates; decades of local heritage.
• Good to know: a recurring theme in reviews is scheduling, same-day cancellations or no-shows, and some reviewers say responsiveness drops off after they've paid. Given the volume of jobs they run across their locations, get your install date and the heat-pump system design in writing.

Best for: homeowners who want a traditional furnace or a multi-trade job from the largest, longest-established full-service brand, rather than an all-electric ducted heat pump.

5. Eco Pro Heating & Cooling: for a dual-fuel (keep-the-gas) setup

Eco Pro is an established Lower Mainland generalist with 20-plus years locally, and often proposes dual-fuel systems keeping your gas furnace as backup rather than a fully electric switch. They offer fast, next-day and emergency scheduling, which matters if you're dealing with a heating failure rather than planning a replacement, and they run a genuine content library covering local rebates and costs, worth reading regardless of who installs your system.

• What they're good at: fast, responsive scheduling including after hours and emergency calls; competitive quotes; a dual-fuel option if you want to keep gas as backup.
• Good to know: a properly sized cold-climate system doesn't need a gas backup at Vancouver temperatures, so confirm what you're actually gaining from the dual-fuel setup versus a straightforward all-electric quote. A number of reviews also describe after-sale support issues, like slow follow-through on defects and disputes over billed amounts, so weigh those alongside the rating.

Best for: homeowners who prefer a dual-fuel hedge over a clean all-electric switch.

6. Vanheat Services: for ductless and no-ductwork homes

Vanheat does a lot of ductless and mini-split work, so if your home has no ductwork to reuse or you want individual room control with wall-mounted units, that's their specialty. They're a FortisBC Trade Ally, which streamlines the rebate paperwork on their end.

• What they're good at: ductless installs; handles the rebate paperwork; professional, punctual crews.
• Good to know: ducted and ductless are priced differently, so make sure the quote covers the scope you need. Some reviewers describe friction getting warranty work honoured, or being offered only one system option instead of a few to compare, so ask for more than one configuration up front.

Best for: homes without ductwork that want a ductless system from a rebate-savvy crew.

7. ROMA Heating: for an established, flat-rate generalist

ROMA is one of the longest-running heating companies in the Lower Mainland, with 25-plus years in the market and the highest domain authority of anyone on this list for search visibility. They quote flat-rate pricing with no hidden fees, back it with a satisfaction guarantee, and help customers access FortisBC and CleanBC rebates.

• What they're good at: transparent, flat-rate pricing with no hidden fees; a long local track record; rebate guidance.
• Good to know: ROMA is a heating and boiler generalist first, so confirm their central-ducted-heat-pump experience specifically. A handful of reviews mention rescheduled appointment windows and at least one reported misdiagnosis, so confirm the appointment window and get any diagnosis in writing.

Best for: homeowners who want an established, transparent-pricing generalist and are comfortable confirming heat-pump-specific experience directly.

8. Reliance Home Comfort: for renting instead of owning

A different model from everyone else here: Reliance is a national chain that will rent you a heat pump for a monthly payment (around $120 a month) with installation, service, and repairs bundled in, or sell you one outright. If you'd rather skip the upfront cost and not own the equipment, that's their pitch.

• What they're good at: no upfront cost on the rental; service and repairs included; 24/7 national support.
• Good to know: on a rental you never own the system, you pay monthly for as long as you keep it, and rentals generally don't qualify for the CleanBC and BC Hydro rebates. Installs are also often subcontracted to third parties rather than handled by Reliance's own crews, and some reviewers report install issues as a result. If your goal is just to pay monthly, Jetson offers financing so you can spread the cost and still own the system outright and keep every rebate, and you can get your quote online.

Best for: homeowners who specifically prefer renting over owning and don't mind paying monthly long term.

Rebates in Metro Vancouver

Rebate programs and amounts change regularly, sometimes mid-year, so treat the figures below as a starting point and confirm current numbers on the program pages (linked below) or with your installer before you count on a specific amount. The rebates are also the part most people underestimate, and there are two separate paths, not one combined total. Most homeowners switching from gas take the BC Hydro Power Smart route: up to $6,000 for a whole-home heat pump (a $4,000 base plus a $2,000 multi-upgrade bonus), and Vancouver adds an automatic $4,000 municipal top-up on top of that, for up to $10,000 total. Income-qualified households take a different path instead, the CleanBC Income-Based Rebate, worth up to $13,000 for a gas-to-heat-pump switch at the lowest income tier. These two paths can't be combined, it's one or the other. Amounts change and depend on your home and income, so confirm current numbers on the program pages.

Here's how that math works on a representative $15,000 system:

• Standard path: $15,000 minus up to $10,000 in BC Hydro plus the Vancouver top-up = roughly $5,000 out of pocket or less.
• Income-qualified path: CleanBC's income program goes up to $13,000 for the lowest-income tier (less at higher tiers), which can cover most of a system at this price.

The verdict

For most Metro Vancouver homeowners with existing ductwork, Jetson Home is the strongest choice on this list: one in-house crew handles the design, the install, and the rebate paperwork, with a firm price online before you ever schedule a sales visit. The honest exceptions are real, Combined Comfort for strata and condo approvals, and Ashton or Milani when the job spans multiple trades beyond just the heat pump.

If you have ductwork already and want a single company accountable for the sizing, the install, and the warranty end to end, with no in-home sales visit to schedule, Jetson Home is the no-brainer choice. Get your instant price and see where you land in minutes.

How we judged this list

We compared every company, ourselves included, on the same five things that decide whether a heat pump install goes well: heat pump focus, who files your rebates, install quality (from real customer reviews), pricing and process transparency, and the warranty behind the work. No one paid for placement, and where a competitor is the better fit, we say so.