Reviews

“We recently replaced our old heat pump with a Jetson Home 3‑ton cold‑climate system, and the entire experience exceeded expectations; the installation was extremely professional, and the system…”

“We recently replaced our old heat pump with a Jetson Home 3‑ton cold‑climate system, and the entire experience exceeded expectations; the installation was extremely professional, and the system is designed to stay efficient even down to 5°F. New York State offers rebates for cold‑climate heat pumps and Jetson applies those rebates upfront, handles every step of the process with a true white‑glove approach, and our total cost ended up being less than half of what other companies quoted us. They completed the entire job in a single day, were careful with the house, cleaned up thoroughly, their pricing is transparent, they never tried to upsell anything unnecessary, and they monitor the system remotely and can detect issues before they become problems.”

“Just completed installation of the new Jetson system with the team Troy, Will, and Hunter. They did a fantastic job, simple, clearly explained everything, cleaned everything up. Perfect…”

“Just completed installation of the new Jetson system with the team Troy, Will, and Hunter. They did a fantastic job, simple, clearly explained everything, cleaned everything up. Perfect service and excited to use the new system.”

“I highly recommend Jetson; the level of service is top notch. They sent a very talented team to size the system and install it, and they clearly were…”

“I highly recommend Jetson; the level of service is top notch. They sent a very talented team to size the system and install it, and they clearly were experts who thought about what was best for our particular home. The installation is clean with a real attention to detail, and Jetson's approach feels comprehensive and is making electrifying a home and switching to heat pumps more affordable, which I really appreciate.”

“We received white glove service from start to finish, from initial contact through installation of our home HVAC system. They always showed professionalism and were truly customer service…”

“We received white glove service from start to finish, from initial contact through installation of our home HVAC system. They always showed professionalism and were truly customer service oriented, and communication from the initial phase through the installation process was outstanding. Any challenges that the team faced were met head on and resolved, and because of the rebates and incentives that Jetson was able to obtain for us, the cost was very affordable compared to other quotes we received.”

“Excellent and very professional crew of 4 that operated like a well oiled machine; 9 hours from start to a fully working heat pump. Old equipment removed and…”

“Excellent and very professional crew of 4 that operated like a well oiled machine; 9 hours from start to a fully working heat pump. Old equipment removed and work areas fully cleaned, and communications were excellent from first contact to completion. Net pricing after rebates was less than half that of a competitive installer's quote, definitely a 5 star install experience, and I'd highly recommend Jetson to anyone looking for a heat pump upgrade.”

“Sean and Chris were excellent and professional throughout the install. Install went very well and quicker than I thought; they answered all of my questions and made sure…”

“Sean and Chris were excellent and professional throughout the install. Install went very well and quicker than I thought; they answered all of my questions and made sure everything was cleaned up after. Jetson has been one of the best company to deal with from start to finish.”

“Will and Sergio did a fabulous job during the install. When the install was completed, Will took the time to explain everything to me on how it operates.…”

“Will and Sergio did a fabulous job during the install. When the install was completed, Will took the time to explain everything to me on how it operates. Great service from Jetson from the quoting process all the way through installation!”

“I had work done by Jetson Homes. From the start, the team was very professional—there was very little interruption to my day, they worked quickly, were very knowledgeable,…”

“I had work done by Jetson Homes. From the start, the team was very professional—there was very little interruption to my day, they worked quickly, were very knowledgeable, and always polite; a small hiccup due to the layout of my house was addressed immediately and resolved right away. The difference with the heat pump is night and day: it’s quiet—I honestly can’t even tell it’s running—and the air feels much more comfortable; I’m very happy with everything and would highly recommend Jetson Homes and the system they installed.”

“Rich helped me with my smart hub install. He was very helpful in relocating my thermostat and assisting me with fixing the filter inside of air handler. It…”

“Rich helped me with my smart hub install. He was very helpful in relocating my thermostat and assisting me with fixing the filter inside of air handler. It was a very complicated process, but he managed to figure it out; very smart and helpful—I appreciate him. He was very courteous.”

“From start to finish it was a great experience. Joseph went above and beyond helping with Mass Save to help getting all the rebates and savings possible. The…”

“From start to finish it was a great experience. Joseph went above and beyond helping with Mass Save to help getting all the rebates and savings possible. The crew were very professional, showed up on time and worked very hard to get the job done; they even cleaned and left no mess behind and didn’t leave until they made sure everything is working properly.”

“I had a fantastic experience with my Jetson heat pump installation. James, Sergio, and Mike were friendly, knowledgeable, and professional from start to finish; I couldn’t be happier…”

“I had a fantastic experience with my Jetson heat pump installation. James, Sergio, and Mike were friendly, knowledgeable, and professional from start to finish; I couldn’t be happier with the installation and the service I received.”

“Amazing crew, James, Sergio, Mike and Moe the manager. Moe explained to me that the electrical service needed to be updated and explained the procedures. The electrical was…”

“Amazing crew, James, Sergio, Mike and Moe the manager. Moe explained to me that the electrical service needed to be updated and explained the procedures. The electrical was updated the day after the system was installed.”

“I highly recommend Jetson—again excellent service. They put in a new furnace; they were professional, were prompt on time, and cleaned up after they completed job. Rob was…”

“I highly recommend Jetson—again excellent service. They put in a new furnace; they were professional, were prompt on time, and cleaned up after they completed job. Rob was very kind and explained how the thermostat works and how to use the app, and he explained how furnace works.”

“We had issues with how the unit aesthetically looked outside of our house and they came back out for a full relocation of the unit. The entire team…”

“We had issues with how the unit aesthetically looked outside of our house and they came back out for a full relocation of the unit. The entire team was friendly, professional and hardworking—James and Moe especially—and the Jetson unit runs great and we love it. Highly recommend this company if you’re looking into heat pumps.”

“Jetson Air is like the Tesla of HVAC, offering an overall experience that’s both great and run by a team that knows what they’re doing. Every step of…”

“Jetson Air is like the Tesla of HVAC, offering an overall experience that’s both great and run by a team that knows what they’re doing. Every step of the way, the experience was responsive, organized, and professional; there were no unexpected callbacks or surprises on installation day—just a smooth, well-run process from a company that clearly values its work. I’ll be back in six months to share a performance update, but if the system runs as smoothly as the installation experience, I already know how that review will go; other HVAC companies should definitely take note.”

“We had the pleasure of working with Hunter Will and Toni today with Jetson Home in Marlborough Massachusetts. They were very clear in all their instructions, kept us…”

“We had the pleasure of working with Hunter Will and Toni today with Jetson Home in Marlborough Massachusetts. They were very clear in all their instructions, kept us posted throughout the day, and were very professional. We enjoyed having them in our home—great experience overall.”

“James, Hunter, Sergio, Will and Walter did an excellent job installing 3 heat pump systems into our home. James was excellent at communicating with us every step of…”

“James, Hunter, Sergio, Will and Walter did an excellent job installing 3 heat pump systems into our home. James was excellent at communicating with us every step of the way; we are once again comfortable in a cool home and looking forward to lower heating bills this winter.”

“Will, Hunter, and Gui were phenomenal. The installation was quick, easy, and they were communicative throughout the whole process; everyone was respectful of our home, took great care…”

“Will, Hunter, and Gui were phenomenal. The installation was quick, easy, and they were communicative throughout the whole process; everyone was respectful of our home, took great care and we have a solid heat pump system now. Couldn’t be happier with the whole process.”

“We installed a 3 ton system, and they worked with a small opening in the attic to fit that baby up there. Everyone on the team was so…”

“We installed a 3 ton system, and they worked with a small opening in the attic to fit that baby up there. Everyone on the team was so easy to work with, and James explained everything to a T. Now fingers crossed the durability of the product lasts!”

“Sean and his teammates Rich and Tony did an excellent job on our install. We had some initial challenges to overcome with some water damage from the old…”

“Sean and his teammates Rich and Tony did an excellent job on our install. We had some initial challenges to overcome with some water damage from the old gas furnace, but overall very happy with their installation!”

“We had a great experience from start to finish with Jetson. Everything was accomplished quickly, easily, and cheaper than the 4 other quotes we had been given; the…”

“We had a great experience from start to finish with Jetson. Everything was accomplished quickly, easily, and cheaper than the 4 other quotes we had been given; the installation team of Will, Rich, Chris, and Tony were amazing, went above and beyond in every respect, and we could not be happier about the install.”

“Crew was great; they were prompt, personable and polite, very knowledgeable, fast and efficient. They walked me through the operation of the new control system, addressed previous problem…”

“Crew was great; they were prompt, personable and polite, very knowledgeable, fast and efficient. They walked me through the operation of the new control system, addressed previous problem issues, and cleaned up when they were done, like they weren't even on site. Highly recommend.”