Support & Service
We hope you're enjoying your Jetson system and the comfort, control, and savings that come with it. If something's not quite right, our team is here to help. For instant answers to your questions, search below or browse help categories and FAQ.
Help Categories
Frequently Asked Questions
Troubleshooting
Need Help Right Away?
If you're experiencing an emergency or urgent issue like no heating during freezing weather or a system failure that requires immediate attention, please call us directly. If you see a downed power line or are experiencing a power outage or electrical emergency, call 911 or your utility provider immediately.
Call 1-888-996-5876
Support & Service Request
Fill out the form below to request system service or maintenance by a Jetson Technician. You can also email support@jetsonhome.com.