Support & Service
We hope you're enjoying your Jetson system and the comfort, control, and savings that come with it. If something's not quite right, our team is here to help. For instant answers to your questions, search below or browse help categories and FAQ.
Help Categories
How Heat Pumps Work
Learn how your heat pump works and how to get the best comfort and efficiency.
Thermostat
Get to know your thermostat and how to use its features effectively.
Home App
Learn how to use the Jetson app to manage your system from anywhere.
Hub
Understand how the Hub powers and connects your Jetson system.
Performance & Energy Use
Understand how your system uses energy and how to optimize performance.
Air Quality Monitoring
Understand your home’s air quality and what each reading means.
Air Filter Maintenance
Learn when and how to replace your air filter for optimal system performance.
Account Changes
Manage your account details, including home ownership transfers.