Reviews

“I believe Jetson sent their best of the best to complete our installation. Technicians Troy and Lauron and their manager John arrived on schedule at 7:30am; given the…”

“I believe Jetson sent their best of the best to complete our installation. Technicians Troy and Lauron and their manager John arrived on schedule at 7:30am; given the age of the house and complicated setup, they were here till 10pm, and I was amazed at how professional and courteous they were through the whole process. The 4 ton unit heated the house in 30 mins—amazing; house was left spotless after the wrapup, and we walked through how to use the app and thermostat.”

“We had a new heat pump installed, and Rob and Lauron went above and beyond— incredibly kind and informative. They stayed until the job was done and left…”

“We had a new heat pump installed, and Rob and Lauron went above and beyond— incredibly kind and informative. They stayed until the job was done and left the place cleaner than when they arrived; true gentleman, highly recommend.”

“The crew did a fantastic job with the installation. Everything was complete in a single day, including a walkthrough demonstration of the new system, instructions setting up the…”

“The crew did a fantastic job with the installation. Everything was complete in a single day, including a walkthrough demonstration of the new system, instructions setting up the app, and some tips on how to maintain/monitor the system over time.”

“Jetson replaced our cooling only A\C system with their heat and cool heat pump system all in one day as planned. The system works great and is quieter…”

“Jetson replaced our cooling only A\C system with their heat and cool heat pump system all in one day as planned. The system works great and is quieter and much more efficient; we could not be happier!”

“The 3 men were absolutely wonderful to have at our home for the last 12 hours. Service was flawless, the system is operating, and I am very satisfied…”

“The 3 men were absolutely wonderful to have at our home for the last 12 hours. Service was flawless, the system is operating, and I am very satisfied with the overall experience. Easiest 5 star review I’ve ever written.”

“I had a great experience with Jetson Home from start to finish with my HVAC system installation. Since the beginning, Daniel from sales was very helpful, knowledgeable, and…”

“I had a great experience with Jetson Home from start to finish with my HVAC system installation. Since the beginning, Daniel from sales was very helpful, knowledgeable, and made the process easy to understand, and Ide, the project coordinator, provided excellent communication and support throughout the project, making everything run smoothly. Everyone was respectful, efficient, and clearly cared about doing quality work; the entire experience was smooth and stress-free, the new system is working great, and I definitely recommend Jetson Home to anyone looking for HVAC installation and excellent customer service.”

“Our experience with Jetson has been wonderful from top to bottom. Everyone from Ide in the office to John and Troy and the rest of the installation crew…”

“Our experience with Jetson has been wonderful from top to bottom. Everyone from Ide in the office to John and Troy and the rest of the installation crew have been a pleasure to work with: pleasant, agreeable, informative, and responsive, and our follow up visit was also pleasant, efficient, and met all our needs.”

“Both installers and the Electrician were top notch—excellent work, very clean, great personalities, very professional, in every way. Great men representing your company; thank you to them for…”

“Both installers and the Electrician were top notch—excellent work, very clean, great personalities, very professional, in every way. Great men representing your company; thank you to them for a great work experience.”

“What a great experience. From the start of the process, Rodrigo guided us, John did a fantastic site-survey and advised us on every detail, and Ide processed the…”

“What a great experience. From the start of the process, Rodrigo guided us, John did a fantastic site-survey and advised us on every detail, and Ide processed the paperwork; I felt confident we would be taken care of beautifully. I was even more amazed at how wonderful the Jetson technicians are—Lauron, Rob and Steve were professional, informative, friendly—in short, truly awesome; I'm truly ecstatic that I chose Jetson and I strongly recommend Jetson.”

“Team was professional and timely and left space clean. Took time to explain how the system works, and the process of getting installed was super quick — went…”

“Team was professional and timely and left space clean. Took time to explain how the system works, and the process of getting installed was super quick — went from oil heating to 3 ton heat pump install in 1 day! Highly recommend!!”

“I had the install team at my house; it was a remarkable experience. They showed up on time, cleaned up after themselves, and were very professional. Thank you…”

“I had the install team at my house; it was a remarkable experience. They showed up on time, cleaned up after themselves, and were very professional. Thank you Troy John, Lauron, and Steve.”

“Cannot say enough positive things about our experience with Jetson; from the moment they arrived, I felt at ease. They took about 1.5 days to install (due to…”

“Cannot say enough positive things about our experience with Jetson; from the moment they arrived, I felt at ease. They took about 1.5 days to install (due to some complications with my home) but the team did everything they could to make it work and now I have an incredible system in my home that will keep me cool in the summer and warm in the winter. Thanks, Jetson!”

“Received excellent white glove service on installation of 3 heat pump units and air exchangers, with a full walk through with electrician (Steve) beforehand answering all questions and…”

“Received excellent white glove service on installation of 3 heat pump units and air exchangers, with a full walk through with electrician (Steve) beforehand answering all questions and explaining so that I knew exactly what to expect. Lauron and Rob came early and stayed late to remove our old units and design and install this beautiful layout of the new equipment, and throughout the days we were fully informed with a starting update, progressive check ins, and end of day summaries; any trouble shooting was handled with thoughtful problem solving and exemplary skill execution. I highly recommend this team of electrician, site management, and installers, and with the Jetson equipment including a smart thermostat and app, my home is already cooler, more comfortable, and easier to handle.”

“The install team spearheaded by Serge and Hunter (as well as the electrician Steven and project manager John) were very personable, great technicians, and did an amazing job…”

“The install team spearheaded by Serge and Hunter (as well as the electrician Steven and project manager John) were very personable, great technicians, and did an amazing job getting the job done in one day, even though the install was a little more challenging than normal. Had cool air running by the time we went to bed. For the price, speed, and performance, you can't beat Jetson.”

“We had a great experience with installers Rob, Ron, and electrician Steve. They went above and beyond, giving lots of helpful information and making sure we were comfortable…”

“We had a great experience with installers Rob, Ron, and electrician Steve. They went above and beyond, giving lots of helpful information and making sure we were comfortable and informed every step of the way; now we have cooling as well, and we're very happy with a job well done.”

“Rob, Steve and LeRon installed our heat pump unit. The team came at 8.30AM and worked nonstop until 7PM: professional, courteous and hard working throughout. We couldn’t recommend…”

“Rob, Steve and LeRon installed our heat pump unit. The team came at 8.30AM and worked nonstop until 7PM: professional, courteous and hard working throughout. We couldn’t recommend more highly; the entire process from first inquiry to installation was great.”

“Troy and the team worked tirelessly throughout the project and consistently demonstrated professionalism, attention to detail, and a strong work ethic. Their commitment to getting the job done…”

“Troy and the team worked tirelessly throughout the project and consistently demonstrated professionalism, attention to detail, and a strong work ethic. Their commitment to getting the job done right, even under challenging conditions, was greatly appreciated. Highly recommend their services.”

“We recently replaced our old heat pump with a Jetson Home 3‑ton cold‑climate system, and the entire experience exceeded expectations; the installation was extremely professional, and the system…”

“We recently replaced our old heat pump with a Jetson Home 3‑ton cold‑climate system, and the entire experience exceeded expectations; the installation was extremely professional, and the system is designed to stay efficient even down to 5°F. New York State offers rebates for cold‑climate heat pumps and Jetson applies those rebates upfront, handles every step of the process with a true white‑glove approach, and our total cost ended up being less than half of what other companies quoted us. They completed the entire job in a single day, were careful with the house, cleaned up thoroughly, their pricing is transparent, they never tried to upsell anything unnecessary, and they monitor the system remotely and can detect issues before they become problems.”

“Just completed installation of the new Jetson system with the team Troy, Will, and Hunter. They did a fantastic job, simple, clearly explained everything, cleaned everything up. Perfect…”

“Just completed installation of the new Jetson system with the team Troy, Will, and Hunter. They did a fantastic job, simple, clearly explained everything, cleaned everything up. Perfect service and excited to use the new system.”

“I highly recommend Jetson; the level of service is top notch. They sent a very talented team to size the system and install it, and they clearly were…”

“I highly recommend Jetson; the level of service is top notch. They sent a very talented team to size the system and install it, and they clearly were experts who thought about what was best for our particular home. The installation is clean with a real attention to detail, and Jetson's approach feels comprehensive and is making electrifying a home and switching to heat pumps more affordable, which I really appreciate.”

“We received white glove service from start to finish, from initial contact through installation of our home HVAC system. They always showed professionalism and were truly customer service…”

“We received white glove service from start to finish, from initial contact through installation of our home HVAC system. They always showed professionalism and were truly customer service oriented, and communication from the initial phase through the installation process was outstanding. Any challenges that the team faced were met head on and resolved, and because of the rebates and incentives that Jetson was able to obtain for us, the cost was very affordable compared to other quotes we received.”